User Guide

Dashi handles your customer messages so you can focus on running your business. A customer texts your Facebook Page at 10pm? Dashi drafts a reply and sends it to your phone — just reply “1” to send it. That’s the whole workflow.

Responding quickly matters more than most business owners realize. Research shows that businesses that respond to their reviews earn 35% more revenue on average*, and 73% of consumers say they’ll go with a competitor if a brand doesn’t respond on social media**.

Here’s what you can do with Dashi:

• Respond to customers in seconds — AI drafts replies to Facebook, Instagram, and Google messages using your business info. Approve from your phone with one tap.
• Never miss a Google Review — Get AI-drafted review replies and respond to all unanswered reviews in one click. This is the single most low-effort, high-value thing you can do for your online presence.
• Auto-book appointments — A customer messages asking for a table, a haircut, a training session, a consultation — whatever your business offers. AI checks availability and confirms. No back-and-forth.
• Create social media posts from photos — Upload photos, AI generates videos and captions. Publish to Facebook, Instagram, and TikTok.
• Cross-post from Xiaohongshu — Repurpose your RED content for Western platforms with AI translation and formatting.
• Manage everything from WhatsApp, SMS, or Telegram — Update your business info, add temporary notes, manage bookings — all by texting Dashi.